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FAQs - Green Orbit Digital Ltd

FAQs

Frequently Asked Questions

What types of sustainable marketing projects does Green Orbit Digital specialise in?
Green Orbit Digital specialises in a wide range of sustainable marketing projects, including but not limited to eco-friendly advertising campaigns, green branding initiatives, sustainable content creation, and environmental awareness campaigns.
How does Green Orbit Digital incorporate sustainability into its marketing strategies?
We integrate sustainability into our marketing strategies by emphasising eco-friendly practices, promoting sustainable products and services, using renewable resources for content creation, minimising carbon footprint in campaign execution, and advocating for environmental causes.
What metrics do you use to measure the effectiveness of your sustainable marketing campaigns?
We use a combination of traditional marketing metrics such as reach, engagement, conversions, and ROI, along with specific sustainability metrics like carbon footprint reduction, energy savings, waste reduction, and social impact.
How do you ensure that sustainability remains a core focus throughout the duration of a project?
Sustainability is ingrained in our company culture and project management processes. We establish clear sustainability goals from the outset, assign dedicated resources to monitor and optimise sustainable practices, and regularly communicate with clients to ensure alignment with sustainability objectives.
Does Green Orbit Digital offer consulting services to help clients integrate sustainability into their overall marketing strategy?
Yes, we offer consulting services to assist clients in integrating sustainability into their overall marketing strategy. Our experienced team provides strategic guidance, conducts sustainability assessments, and develops customised plans tailored to each client’s unique goals and challenges.
What sets Green Orbit Digital apart from other marketing agencies in terms of its approach to sustainability?
Our holistic approach to sustainability sets us apart, combining expertise in marketing strategy with a deep commitment to environmental stewardship. We prioritise sustainability in every aspect of our work, from campaign conception to execution, and strive to inspire meaningful change through our initiatives.
Do you have experience working with businesses in our industry?
We have experience working with businesses across various industries, including but not limited to climate, energy, marine, education, intergovernmental. We adapt our sustainable marketing strategies to suit the unique needs and challenges of each industry.
How does Green Orbit Digital stay updated on the latest trends and innovations in sustainable marketing?
We stay abreast of the latest trends and innovations in sustainable marketing through continuous research, industry networking, participation in sustainability conferences and events, and ongoing collaboration with environmental experts and organisations.
Can you tailor your sustainable marketing strategies to fit our specific business goals and target audience?
Yes, we customise our sustainable marketing strategies to align with your specific business goals, target audience demographics, brand identity, and market positioning. Our approach is highly adaptable and responsive to your unique needs and objectives.
How does Green Orbit Digital handle challenges or unexpected changes that may arise during a project?
The timeline for completing a sustainable marketing project can vary depending on the scope and complexity of the project. We work closely with clients to establish realistic timelines and milestones, ensuring timely delivery without compromising quality or sustainability goals.
What is the process for collaborating with our internal marketing team, if applicable?
We foster open communication and collaboration with internal marketing teams, leveraging our expertise to complement and enhance existing capabilities. Our process typically involves regular meetings, shared project management tools, and a collaborative approach to decision-making and problem-solving.
Does Green Orbit Digital offer ongoing support or maintenance for sustainable marketing initiatives post-launch?
Yes, we offer ongoing support and maintenance for sustainable marketing initiatives post-launch, including performance monitoring, optimisation, and strategic guidance to ensure long-term success and sustainability impact.
If I take out a retainer with you – can I swap the days around or try another channel?
Yes – the idea of a monthly retainer is we agree a certain number of days per month (typically 5-20) and then we can plan the work over the following quarter. It is possible to be flexible with how we use your days, but we need to plan three months ahead. This is because some projects require the set-up days to be spread over a couple of months, or it can take a few months for campaigns to be optimised.
What happens if I need to delay the project for a month or so?
We understand that sometimes projects are delayed due to no fault of your own. However, we plan our work and budgets at least one month in advance; so, we have specific conditions and rules over rescheduling any postponed work. This is because it is normally too late for us to replace the work at such short notice.


All the rules for postponed or delayed projects can be found in our Terms and Conditions. However, to summarise:
– The amount of time that your project is delayed is limited to a maximum of three months

– You will be invoiced half of your normal invoice during the dormant months.
– During this time your days will be banked, so they can be used later.
– You must give us one months’ notice to restart the project (i.e. so we can check the availability of the technical staff and allow us to reschedule the work).
– When the project restarts you will be charged half the normal amount until the project is back on schedule.
– If the project does not restart after four months we reserve the rights to retain the payments and you may lose your banked days.
Do you have a privacy policy and how are you complying with GDPR?
Yes – we do have a Privacy Policy. We are currently registered with the ICO and have undergone training to ensure that we collect, keep and manage all personal data (for staff and clients) in compliance with the GDPR act.
Do you have any other Terms and Conditions?
Yes – you can read our terms and conditions on the following page
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